TL;DR:
If a truck driver refuses to cooperate after an accident, stay calm, gather evidence, and involve law enforcement. Avoid confrontation and let your attorney handle negotiations if needed.
Key Highlights:
- Stay Calm & Document Everything – Take photos, videos, and witness statements.
- Call Law Enforcement – A police report can serve as crucial evidence.
- Avoid Arguments – Do not engage in disputes with the driver.
- Gather Contact & Insurance Info – Even if the driver refuses, get this from the police report.
- Seek Legal Help – An attorney can help deal with an uncooperative driver.

Truck accidents can be stressful, but the situation becomes even more frustrating when the truck driver involved refuses to cooperate. Whether they decline to provide insurance information, deny responsibility, or leave the scene, their uncooperative behavior can complicate the claims process. Unfortunately, such incidents are not uncommon according to the Federal Motor Carrier Safety Administration (FMCSA), large trucks were involved in over 500,000 crashes nationwide in a single year, many of which led to disputes over liability.
In Georgia, state laws protect accident victims, ensuring they can still pursue compensation even when the other party refuses to cooperate. For example, O.C.G.A. § 40-6-273 requires drivers to report accidents involving injury, death, or significant property damage, while O.C.G.A. § 33-3-28 mandates that drivers provide insurance details upon request. Knowing your rights and the proper steps to take after an accident can help protect your claim and hold the responsible party accountable.
This guide walks you through the steps to handle an uncooperative truck driver after an accident, ensuring you protect your rights and build a strong claim.
Step 1: Stay Calm and Prioritize Safety
After a truck accident, emotions can run high, but staying calm is crucial. The first priority is safety:
- Check yourself and passengers for injuries.
- If it’s safe, move your vehicle out of traffic to prevent further accidents.
- Turn on hazard lights and use warning triangles if available.
If the truck driver is hostile or aggressive, avoid confrontation and call law enforcement immediately.
Step 2: Call the Police and Request an Official Report
Under Georgia law (O.C.G.A. § 40-6-273), any accident resulting in injury, death, or property damage over $500 must be reported to law enforcement. A police report is essential, especially if the truck driver refuses to cooperate.
When officers arrive:
- Explain the truck driver’s behavior (e.g., refusing to provide information, acting aggressively).
- Ensure all details are documented in the police report.
- Request the officer’s name and badge number in case you need to follow up.
A police report serves as key evidence in insurance claims and lawsuits, making it harder for the truck driver to deny the accident later.
Step 3: Gather Evidence at the Scene
If the truck driver is uncooperative, you need to take extra steps by gathering evidences to document the accident yourself.
What to Collect:
- Photos and Videos: Take clear pictures of vehicle damage, license plates, road conditions, and any visible injuries. If possible, record the truck driver’s behavior to show they are being uncooperative.
- Witness Statements: Speak with bystanders and get their contact details. Witnesses can help confirm what happened if the truck driver refuses to cooperate.
- Truck and Company Information: Even if the driver won’t provide details, you can gather information from the truck itself. Look for:
- USDOT number on the side of the truck.
- Company name and logo on the truck’s body.
- License plate number.
If the truck driver leaves the scene without providing information, report it as a hit-and-run to law enforcement.
Step 4: Seek Medical Attention Immediately
Even if you don’t feel injured right away, always get a medical evaluation after a truck accident. Some injuries, like whiplash or internal trauma, may not show symptoms immediately.
Medical records will:
- Protect your health by ensuring hidden injuries are diagnosed.
- Strengthen your case by proving the accident caused your injuries.
Delaying medical treatment can give insurance companies a reason to deny your claim, arguing your injuries were not serious or unrelated to the crash.
Step 5: Report the Accident to Your Insurance Company
Notify your insurance provider as soon as possible, but be cautious when speaking with them. Stick to the facts and avoid statements like “I feel fine” or “It was partly my fault.”
If the truck driver refuses to cooperate, the insurance company may:
- Contact the trucking company directly for their version of events.
- Investigate using the police report and any evidence you provide.
- Deny the claim if there’s not enough proof.
This is why having a truck accident lawyer can be critical at this stage.
Step 6: Hold the Trucking Company Accountable
If the truck driver refuses to cooperate, their employer may be held responsible. Under federal trucking regulations, trucking companies must:
- Keep accurate records of their drivers.
- Ensure drivers follow safety regulations.
- Carry adequate insurance coverage.
A lawyer can demand access to company records, such as:
- Driver’s logs (to check if the driver violated hours-of-service rules).
- Truck maintenance records (to see if a mechanical issue played a role).
- Dashcam footage (if available).
If the trucking company is unwilling to cooperate, a lawsuit may be necessary.
Step 7: Consider Legal Action if Necessary
If the truck driver and their insurance company refuse to cooperate, filing a personal injury lawsuit may be your best option. A lawsuit can:
- Force the trucking company to provide evidence.
- Compel the truck driver to testify.
- Seek compensation for medical bills, lost wages, and pain and suffering.
Under Georgia law (O.C.G.A. § 51-12-5.1), you may also be eligible for punitive damages if the truck driver acted recklessly, such as:
- Driving under the influence.
- Speeding excessively.
- Violating trucking regulations.
A skilled Atlanta truck accident lawyer can help determine if you have a strong case.
How Our Atlanta Truck Accident Lawyer Can Help You
Handling an uncooperative truck driver is difficult, but you don’t have to do it alone. Our experienced attorneys can:
- Investigate the accident and gather evidence.
- Negotiate with insurance companies to maximize your compensation.
- File a lawsuit if necessary to hold the truck driver and their employer accountable.
If you’re dealing with an uncooperative truck driver, contact us for a free evaluation.
Conclusion
Truck accidents are already complex, and an uncooperative truck driver only makes the situation more challenging. By staying calm, documenting everything, and seeking legal help, you can protect your rights and pursue fair compensation.
If you need legal guidance, contact us for a free evaluation.